FAQ
How much is delivery?
Delivery is included for all orders in Rancho Mission Viejo and Ladera Ranch. Delivery fees outside of these areas will be based on location.
How long is the rental for?
The rental is for four hours including setup and teardown. If you need additional hours, please let us know. Setup and tear down times will vary based on orders. Setup starts at 45 minutes and teardown at 15 minutes.
What are the reusable balloons and arches made of?
The balloons and arches are made of premium non-toxic, phthalate-free, BPA-free PVC vinyl. They are latex free.
How are they set up?
Our team inflates and assembles orders on site.
Are there seams?
Yes, there are visible seams on the products. These are not traditional latex balloons.
Can they be used indoors and outdoors?
Yes, all rentals can be used indoors and outdoors.
Do you make custom orders?
Yes! If you’re needing specific colors or designs, please reach out to us.
When is payment due?
Reservations are not confirmed until payment is made in full.
What do you do with inventory when you are finished using it?
Inventory we can no longer use is sent back to the manufacturer for recycling.
